Trusty Stores Contact Number & UK Customer Support

Looking for the Trusty Stores contact number? Get in touch with our dedicated UK customer care team for quick assistance with your catalogue account and orders.

At Trusty Stores, we are committed to providing outstanding customer service to ensure your shopping experience is as smooth and stress-free as possible.

We understand that sometimes you might have questions about your order, delivery, or how TrustPay works. Our dedicated UK-based customer service team is here to help you every step of the way. We pride ourselves on offering clear, helpful advice in plain English, so you can get the answers you need quickly and efficiently. Even if you have a less-than-perfect credit history, you can still be approved up to £1,200 with 0% APR using TrustPay.

Getting in touch with us is easy, and we ensure you're not left waiting. Our team is fully trained to assist with all aspects of your Trusty Stores experience, from navigating our wide range of products to understanding your payment plan options. Remember, with TrustPay, we offer inclusive lending without traditional credit checks, making it easier for everyone to access the products they need with 0% APR and instant approval up to £1,200.

We believe in transparent and fair service. That's why we make sure our customer support is readily available to address any concerns or queries you might have. Whether it's about your pay-monthly or pay-weekly plan, or simply checking the status of an item, we're here for you. We focus on providing solutions that genuinely help, ensuring your journey with Trusty Stores and TrustPay, with its 0% APR and no credit check approach for up to £1,200, is always a positive one.

How you pay with TrustPay

Every TrustPay plan is 12 equal payments. You choose how often they come out:

The payment amount is identical whichever you pick — only the length of the plan changes. 0% APR, no deposit, no credit checks and no impact on your credit score.

How do I contact Trusty Stores customer service?

You can easily reach our UK-based customer service team through various channels listed on our 'Contact Us' page. We're here to help you with any questions about your order or TrustPay payments.

What are your customer service opening hours?

Our customer service team is available during standard business hours, Monday to Friday. Please check our 'Contact Us' page for the most up-to-date opening times.

Can I get help with my TrustPay account over the phone?

Yes, our friendly customer service team can assist you with any queries regarding your TrustPay account, including your 0% APR pay-monthly or pay-weekly plan. We offer instant approval up to £1,200 with no credit checks.

Is there a free telephone number for Trusty Stores?

Yes, we offer freephone options for contacting our customer service team. Details can be found on our 'Contact Us' page, ensuring you can reach us without incurring call charges.

What information should I have ready when I call customer service?

To help us assist you as quickly as possible, please have your order number, account details, or any relevant product information to hand when you contact us. This helps us address your query efficiently.

Related pages

Apply for a TrustPay account — instant decision, no credit check